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Mother's Day Dilemma

Today my Dad called me in a panic. "I want to get your Mom tickets to a Broadway show for Mother's Day, but I don't know how long the star is going to be in it, and I don't know when we'll have time to go!"     

"Dad," I said. "First of all, when did you become so popular that you have such a packed schedule? Second of all, why don't you have Fancy Hands call the box office and figure out when the star is leaving the show? Also, you can have Fancy Hands suggest a good day to bring Mom to the show based on the calendar you integrated when you set up your account." 

"Oh," he said "That's a great idea! I'll go do that now. You're my favorite child."

OK, so he left out that last part. But, within about half an hour, Fancy Hands informed my father that the star was going to be in the show through August, and that he could take my mother to the show in July. As a bonus, they also found him a discount code for tickets. 

Operation Mother's Day Gift: complete.

Need help with your last minute Mother's Day gift? We can help

Happy camper.

Fancy Hands client Michelle, who works under the name Bombchelle (cute, right?) wrote a great article about how she's using our service.

I especially love one point that she makes about being specific with requests. The customers who click with us the most understand that Fancy Hands assistants, just like an employee that you would speak to in person, need details from you about exactly what you are hoping to achieve. They can then take that information and run with it to deliver exactly the results that you want!

The more general you are with your request, the more you're leaving it to individual interpretation - and we all know that each person has their own way of seeing things and doing things. You empower your assistant to do exactly what you want by being very specific! 

Here's Michelle's piece: 

You know how sometimes, you put off doing something that you know you need to do, or that you know is a really effing good idea? And you do that for ages, even though you know once you actually sit down and do it you’ll be kicking yourself for not doing it? 

That’s pretty much how I feel about Fancy Hands.

I started using them about 2-3 weeks ago and since then, I’ve heartily recommended them to other people at least three times…and I still get a thrill when I realize “OH WAIT, this is something Fancy Hands can handle for me!”

See, in my experience, there’s this weird niggly gray-area of tasks that are delegatable, but kind of a pain in the ass to delegate. Tasks that are so small that I feel weird handing them off to my assistant Tina, or that fall into more of a life-administrative area than a business-administrative area. Or sometimes, just questions I need a quick answer on.

Enter: Fancy Hands

The gist: they have a super-streamlined UI and a team of assistants working behind the scenes. It takes about 3-5 minutes, tops, to submit a task (which you can do by email, phone, from the website, or from their smartphone app). And then, they get to work and you go back to doing the important things in your day. The turnaround time is remarkably fast in most cases, to boot.

So far, for me, they’ve:

  • Called the IRS & sat on hold for me, patching me in when they actually got someone on the line
  • Rescheduled a doctor’s appointment and then called to verify it
  • Refilled prescriptions and called back to verify them until they were actually refilled (apparently, what happens is that my last name was misspelled in the pharmacy database – sigh)
  • Done apartment research for me (which I could have spent 3-4 hours on alone – with their help, I narrowed it down to two options with about 15 minutes worth of work)

That’s more of the life-type tasks I’ve sent them – here’s an example of a more business related one:

“Okay, I need some payment options researched. For each of these below, I’d like to know:

  • -what their fee structure is
  • -what their application fee is (if any)
  • -what the application process entails
  • -which 1-2 seem to come the most highly recommended for entrepreneurs delivering digital products

The payment options are:

  • Google Wallet
  • Stripe
  • Authorize.net
  • Paymill
  • SagePay

Thank you!”

I had an answer within an hour. I’ve had them do some other research-related tasks for me too and been fairly impressed with the results.

As of writing, they’ve spent 319 minutes on the phone for me – which is damn-sure a better deal than me spending those minutes on the phone. (I signed up for the $45/month plan, and I still have 6 tasks left this billing month.)

Other features they have that you might be interested in:

  • Integration with Basecamp so that you can assign tasks from directly within Basecamp
  • They can make purchases on your behalf (So, for example, you can say “Find me a digital camera with these specs in this price range, with the highest average customer reviews; once you’ve found it, purchase it and have it shipped to this address.”)
  • Appointment scheduling/calendar wrangling is free. And they integrate with Google calendar. When I had them reschedule my doctor’s appointment, they automatically put in the new appointment without me even having to ask. *fans self* 
  • And it’s not just me benefitting – my clients are winning from this arrangement, too. The other day I was on Skype with one of my clients who was talking about how she needs to find a free or low-cost WordPress theme for a side project she’s working on, but she’s really busy preparing for a market this weekend. I tasked it out to FancyHands; I had results for the client within an hour of sending in the task (for what breaks down to $3 for the task – which is better than either of us could have done).

(In the interest of full disclosure: I’ve had nothing but a fabulous experience using FancyHands so far & I plan on keeping using them, so all links to them in this post are my referral link – which gets you 50% off your first month and gives me account credit.)

Why FancyHands is a borderline must-have for busy biz-owners:

It trains you to be really specific.

This is something I consistently see people struggle with with they start outsourcing. Instead of saying “Yes, I need a list of 3-5 WordPress themes within this price range, with these features, that have average user reviews of four stars or higher”, you say “I need some WordPress themes that’ll work for this project”. Which, depending on how much you’ve explained the project to whoever you’re delegating to, can work – but is more likely than not to just create a mess as they spend more time than necessary researching a ton of different options, since they don’t have the details & constraints they need to do a great job.

It gets you in the outsourcing/delegating mindset.

You start to see all of the little time leaks in your day that distract you from what you’re actually meant to be doing. Once you start handing them off, it’s addictive – I know for me it’s made a huge difference in the way I feel day to day and removed a burden of stress/annoyance that I didn’t even know was there. (Plus, on the more woo-woo side of things, I think it’s excellent training for the rest of your life – learning to ask for what you need, specifically, and then getting it. It’s an experience than many of us often-overworked biz owners aren’t used to, and it can definitely shift things & open them up for you.)

It frees up both you & your team’s time + energy.

Aside from it freeing up your time, it can also free up your team’s time. Delegating the little niggly gray-area things to Fancy Hands lets your assistant, or your coder, or your project manager spend their time on projects & tasks that’ll have a much bigger impact on your business, and helps to keep everyone in their zone of genius – not just you. Which is something that your team will appreciate, trust me.

That’s been my experience with Fancy Hands – I’ve loved it so much I can’t stop gushing about it, and I really think it’s a valuable tool that I’d love to see more biz-owners using. Have you given it a whirl yet?

(Note: In the interest of attempting to be unbiased, even as a happy customer, I did some research on employee treatment/wages on FancyHands to see if there was anything negative that came up that was worth including in this article – I couldn’t find anything.)

Path to Productivity.

Joel Kelly, an enthusiastic client of ours and one of our favorite Tweeters, wrote this article on Medium and we'd like to share a part of it:

 

My path to productivity

Delegation Salvation.

Espree Devora, founder of SaveBusinessTime.com and Fancy Hands client, wrote a great post on The FoundersCard blog about all of the ways she delegates. Here's what she has to say about Fancy Hands (I added two of my own notes, in parenthesis and without italics): 

Worth It.

It warms our hearts when people blog about their experience as a Fancy Hands client. Here's what Keith Korneluk has to say:

"Quick. Make a list of the top ten things you have to accomplish this month but have absolutely no desire to start or finish them. Now take that list and circle the tasks that could be accomplished if you were a Hollywood celebrity with a personal assistant. Got the list?

Great.

Guess what? You can have that personal assistant working for you without the burden of paying them thousands of dollars and selling your underwear to TMZ. Because your assistant is in the cloud.

Enter Fancy Hands.

Sanity, reclaimed.

Check out what Amanda Steinberg, CEO of Daily Worth, has to say about Fancy Hands: 

"When it comes to work-life balance, it’s not just about making time for each, but making sure that both to-do lists (for work and home) are getting done. Not only am I the CEO of DailyWorth, I'm a divorced, now single mom of two, and I spend at least 10 hours a week commuting between my home in Philadelphia and DailyWorth’s main office in New York City. So my mind is constantly racing with things I need to do at home.

In a recent week, those included:

  • Make a dentist appointment for my 6-year-old son to replace a tooth spacer.
  • Buy same child a raincoat (the coats I saw in a local store were $40-$60! No way).
  • Replace the t-ball hat he lost.
  • Plan my business trip to L.A.
  • Find a small, cheap beach rental on Jersey shore for August.
  • Find the most cost-effective way to frame my new Michael Yoder painting.

These thoughts ping-pong in my brain with no consistent repository or time to deal with them.

So when I heard about Fancy Hands, a $25-per-month subscription service to help me research and do anything from a computer, I jumped on it.

Fancy Hands’ homepage explains the problem/solution so simply: “Do what you love. We’ll do the rest.” It’s a website and iPhone app that allows you to delegate any task that can be done over the phone or computer to a team of assistants on-call throughout the nation. They provide a simple dashboard where you can communicate with your virtual assistant, and manage the tasks you assigned.

Between conference calls, I rapidly banged out the first request:

Call dentist Dr T****** in Philadelphia to find out how much my son’s tooth spacer costs to replace (it fell out again!) and book an appt any Friday morning after two weeks out.

The response, within the hour: Dear Ms. Steinberg: The doctor you mentioned doesn't exist (oops! I'd given them the wrong name!) and I need your son’s name, please, to make the appt.

So basically, I'd given her zero helpful information. But after a quick email reply with clarifications, they had what they needed and the appointment was booked. Done. I didn't have to wait on hold, leave a message, follow-up, or even add the event to my calendar. (They do that, too.)

It’s been a huge relief to be able to check this off my to-do list. And it didn’t stop there. My virtual assistant not only found me the most cost-appropriate raincoat for my son, she researched discount codes as well. And the list went on.

For me, having a virtual assistant was less about saving time than saving myself from feeling guilty. Truthfully, so much of this stuff doesn’t get done for weeks -- or at all -- and it weighs on me. (It also saved me money--nearly $40 on the discounted rain jacket alone, compared to the price tags I'd seen earlier in the store.)

I still plan on hiring an actual assistant, like a recent college grad, in our Philadelphia office in the near future (know anyone?). But for the small stuff that eats away at my conscience, I’m sticking with Fancy Hands.

I wonder if they’ll help me manage my entire to-do list. Maybe I’ll ask them to."

Fancy Kids.

I don't have kids, but our founder Ted does, and if the amount of times his son has ruined a road trip or a night of sleep by throwing up is any indication, it seems like being a parent can be quite a challenge. 

Our clients with children rely on Fancy Hands to help them with all of their kid-related inquiries. Here's a sampling of their recent requests:

My daughter is 10 months old and she has outgrown her Graco 35 car seat. Can you research the next seat that we should buy, sending me research, reviews and pricing options? 

We’ve been cooking as a family for a while and we’re tired of all of our recipes, but too busy to research new ones. Can you send me healthy parent websites with new food ideas, and can you recommend good cookbooks that we could order from Amazon? They should be highly rated and focused on organic, healthy living. 

My nephew is about to turn one year old. His parents are both vegan hipster types. Can you send me ideas for birthday presents under $80 and find a place in Seattle where the items are in stock so I can go purchase them? The gift should be eco-conscious and super cool.

Can you have my daughter’s pediatrician fill out the attached permission form confirming that she’s healthy to go on her school field trip, and then send it to her school? 

Can you please send me some research about cord blood banking? I'd like to get some actual stories of families who have benefitted from banking their baby's cord blood and how it helped them, as well as hear from negative objectors who feel this is unecessary and/or not advisable. 

Can you send me a list of programs that are available to stream on Netflix that are well-reviewed educational shows for my children? 

Keep up the good work, parents...we're here to help you when you need it! 

The pre-work of the work.

How many cows are there in Texas?

That's just one of the questions that Fancy Hands client Kate, of Prepwise.com, has asked her assistants to research for her. And then she sent us this email:

I logged in to place another request, but realized you may not hear often enough how appreciated you are.

The service is great and admittedly so is the price point. Thanks.

Also, big kudos to your user interface team. I recently had to build another site (which is NOT my bag), and was reminded how unsung cohesive design is. Your design aesthetic works for me. This dashboard is perfect. Nice contrast with the tasks remaining and reboot date. All above the fold. Clean. Simple. Pleasant design really does make it nice to return. Thanks for all you do.

-High five from The West Village, NYC

I reached out to Kate further and she added: 

The question I had when I signed up was, "Will I really need 25 requests? What can I possibly need every month that they can do?" You'll see I've used most of my requests most months.

Your team has helped me clarify some direction by doing some of the high level research so I could free up my mental resources for other activities.

I've been surprised by how many tasks you guys can actually help with once I started thinking about chunking the way I need/use information.

There have been a couple of phone calls to Time Warner and Con Edison, but really, the biggest draw is having a smart assistant do a quick search - another thinking person contributing to my efforts.

It often saves me from doing the same search and lets me start deeper. In the case of filing out paperwork, your team has helped me find the document I needed so I could get work of the work done without needing to do the pre-work of the work

Here are some requests that Kate sent to her Fancy Hands assistants recently: 

  • Can you send me 4-5 options for tech-oriented, flexible office space in NYC?
  • Please call this admissions office and ask them if they would sponsor or extend an existing F-1 visa for one of my students if she enrolls with them for a year while she continues her English studies to get into an American university.
  • Please help me identify 3 anti-virus software options using Mac Lion or Snow Leopard that will protect my machine and create logs that can be downloaded and shared as needed.
  • How much gas do Americans use to drive their cars annually?
  • What's the number of Apple products in use?
  • How many dogs are there in the US?
  • Can you please get me in ASAP for an allergy patch test with my doctor? 
  • Please help me identify the best 4-5 places to bring my iMac and external hard drive for repair. Places that specialize in Mac repairs and or recovering lost data due to corrupted mac hard drives get priority. Previous happy customer ratings that highlight expert technicians are a big plus.
  • Where can I find the best roast beef sandwich in New York? 

Well…now we’re hungry. 

Thank you, Kate, for being a member of Fancy Hands, and for letting us know how we're doing! 

One call, two ways.

One of our clients' favorite requests to ask of their Fancy Hands assistants? 

"Make this phone call that I've been dreading." 

Frequently, the calls will have something to do with a service account of some kind, like a cable or phone company. 

We can handle those calls in two ways. 

Example #1 - Patching You In: 

Dear Fancy Hands,

Can you call Time Warner Cable and tell them that I've been without my HD channels for two weeks now?

Please schedule an appointment for a technician to come fix it - anytime next week on a weekday morning is fine.

And please negotiate a credit for my lost service as well.

I'm around all day and I'll look out for your call - please patch me in on my cell phone and I'll verify my permission for you to speak on my behalf. 

The important things to remember when requesting a patch-in are: 

  • Please give your assistant a window of time that you'll be available for the call. 
  • Remember to answer an incoming call from a number that you don't recognize. 
  • Specify which phone number on your account (if you have more than one entered) you'd like them to call. 
  • Specify, if you'd like your assistant to make a service appointment, a few times that work for you. If you have your Google calendar linked to your account, they'll drop the appointment in for you once it's confirmed. 

Your assistant will call the company, hold until they get a real person on the line, then patch you in so that you can give the customer service representative your account information, and let them know that you authorize your assistant to speak on your behalf. 

Then you can hang up and be on your way while your assistant handles the call for you. 

Example #2 - Including Your Information:

Dear Fancy Hands,

Can you call Time Warner Cable and tell them that I've been without my HD channels for two weeks now?

Please schedule an appointment for a technician to come fix it - anytime next week on a weekday morning is fine.

And please negotiate a credit for my lost service as well.

My account number is 876-50843 and my security password is 4531. The address and phone and name on the account are all mine that you already have in your system but I am around on my cell phone today; you can patch me in if there are any further qeustions. 

We may still try to patch you in if there's a hiccup (Did you forget that the account is actually in your wife's name? They don't have any appointments next week, is the week after acceptable for you? etc.), so if you let us know in your request that you're available for a patch-in, that will help us expedite your job. Otherwise, you'll receive an email detailing the outcome of the assistant's call and they can call the company back once they've received an email answer from you. 

Whichever way you prefer to have your assistants place these kinds of calls for you, we can eliminate that nagging "man, I still haven't called the cable company" thought that comes to you in the middle of the night. 

The truth about help.

Stacy-Marie Ishmael wrote this blog post about signing up for Fancy Hands: 

After years - years - of dithering, I signed up for Fancy Hands sometime around midnight on the Tuesday of a week during which my calendar, my inbox and my immune system all seemed to be conspiring against me.

It was similar to the situation that prompted me to sign up for Task Rabbit last year: three months of being silently mocked by the bag of clothes I'd earmarked for charity and which I failed, every single day, to deliver to Goodwill.

I quipped then that as I've gotten older, I've become more willing to exchange money for time. This continues to be true.

In the 19 hours or so since I coughed up for their basic service, the virtual assistants at Fancy Hands have:

Change is hard. Stress is harder.

Gabriel Weinberg is the CEO & Founder of DuckDuckGo, an angel investor, and the co-author of Traction

He wrote this blog post about his experience as a Fancy Hands client: 

"I find myself recommending virtual personal assistants to people quite frequently (among other services). I personally use Fancy Hands. (No, they did not ask me to write this post.)

I don't think many people I've recommended it to have converted, however.

It's a way of life change, and those are hard to make. 

"What do use it for?" is the standard question. To answer that question more effectively, here are my last twenty tasks (abridged):

  • Find me a high-quality black yoga mat on Amazon Prime.
  • Find me replacement hardware for this Restoration Hardware table.
  • Schedule an oven repair given these error codes.
  • Make dinner reservations tonight.
  • Schedule our regular painter to come out and give us an estimate.
  • Schedule our car to go in for a recall and mirror replacement.
  • Find out why our corporate filing never went through.
  • Find the gross profit margin, revenue and # of users for a variety of tech companies.
  • Buy us a membership at a local kids museum.
  • Sign us up for sewer insurance.
  • Help me find an interview of Ira Glass interviewing Terry Gross.
  • Get a kick-plate for our new fridge, which was missing from the packaging.
  • Research co-working spaces in Brooklyn given some parameters.
  • Figure out how to replace the glass on a phone cheaply.
  • Figure out how to replace a custom wood vent in our house.
  • Schedule our other car to go in for a battery and radio fix.
  • Find a place to donate some specific furniture to.
  • Schedule our regular electrician to come out.
  • Fix a messed up order with Verizon FIOS.
  • Schedule a shower door company to come out and give us an estimate.

These are all from the last six weeks. We just remodeled our basement so there is a bit more house stuff, but generally I use it mostly for:

Scheduling (reservations, estimates, etc.).

Web research (purchases, lazyweb, etc.).

Making any phone calls possible I don't have to make (orders, support, etc.).

Arranging travel (booking, what to do, etc.).

Fancy Hands also has a common requests page.

If you're on the fence, I suggest buying an unlimited plan somewhere for a year. That will really commit you up-front and force you more than otherwise to make that way-of-life change."

We agree with Gabriel about way-of-life changes being difficult to get started.

We find that our biggest hurdle as a service provider is to

  1. provide our new clients with as much information as possible so that they totally understand how we can simplify their lives, and 
  2. get new clients to actually use the service once they sign up. 

It's frustrating to join Fancy Hands, pay for it, and not use it. 

So sign up...AND jump in! 

Good Grooming.

Gone are the days when women would handle all of the wedding planning and men would just show up at the altar.

In today's world, weddings require teamwork. 

Fancy Hands client Bellowser was a groom who got in on the action, and he added Fancy Hands to his party planning team. Our assistants can handle all of the research and legwork that you don't want to do or don't have the time to do.   

He wrote about his experience here

323 minutes saved.

"I love your service. It's changed my life, and I keep finding new ways to make it useful.”

Fancy Hands customer Chris sent this comment into our support team. Feedback like this makes our day, of course, because our goal is to simplify our customers’ lives and leave them feeling less stressed. 

Chris has made: 

  • 96 requests

His Fancy Hands assistants have: 

  • Placed 177 phone calls 
  • Spent 323 minutes on the phone 
  • Sent 10 emails

Chris allowed us to share some of his recent requests with you all.

He’s a pro when it comes to using our services to make his life easier. 

REQUEST: 

I have an old Patagonia Retro-X fleece that I love, but the zipper has recently failed and it's hard to zip/keep zipped now.

Patagonia products are supposed to have a lifetime warranty. Can you contact Patagonia and inquire about how I should go about having my fleece repaired? They don't make the Retro-X anymore, and the fleece is custom embroidered, so I'd prefer not to replace it. There is a Patagonia store in my town, so I can drop it off if necessary.

ANSWER: 

Your nearest store is: 

Patagonia Seattle 

2100 First Ave 

Seattle, Washington 98121 

Phone: (206) 622-9700 

Fax: (206) 448-2334 

Store Hours: 

Mon-Thurs: 10am-6pm 

Friday: 10am-7pm 

Saturday: 10am-6pm 

Sunday: 11am-5pm 

Zipper repairs can be done at this location without bringing in any forms from the website. Repairs take 1-2 weeks. I called and confirmed this today. 

REQUEST: 

I currently have a dentist appointment scheduled for March 5th at 8am, but now I have an all-day meeting that will conflict with that appointment.

Can you call and reschedule that appointment for a better time sometime that week or the following week? Please find a time that works on my calendar and schedule it for me.

ANSWER: 

Your appointment has been changed to Wednesday, March 6th, at 11:00 am, and I made that change on your calendar. 

REQUEST: 

Can you please give me a wake up call at 5:50 am PST / 8:50 am EST Thursday morning to make sure I'm up? It's been a late night.

ANSWER: 

I’ll be happy to call you at that time! 

REQUEST: 

Can you call Palates and Pairings and see if they have a spot available for the 2/22 7pm painting class? If so, book or put me on the waiting list immediately. If they need a credit card number, you can call me and patch me in.

ANSWER: 

I spoke with Keith and he added you to the waiting list. I gave him your phone number and will call you if something opens up. 

REQUEST: 

Can you find out what the parking laws are in my neighborhood? Someone parks in front of our house often and blocks our front gate access. I’m wondering if our rights are being violated and if there’s anything we can do about it. 

ANSWER: 

Unless you live in a zone that allows for a parking permit (and you do not), anyone is allowed to park in front of your house, so long as it's not for more than 72 hours and within 5 feet of a driveway. If they are blocking your gate access, you can call parking enforcement. Here are links to more information.

REQUEST: 

Can you call my storage center and confirm my new move-out date? I extended my contract through 1/23 and I have a 6-day grace period, and I just want to confirm when I need to be out by.

ANSWER: 

I called your storage center. They said that your contract ended yesterday, and you have until January 29 to move out. However, if you need to extend your contract, they will allow you to pay day-by-day. 

REQUEST: 

I've had some problems with my Alaska Airlines member number. Whenever I try to use my number to buy tickets, I’m told it’s invalid. Can you please contact Alaska Airlines and see what is going on? 

On a recent flight, I had the ticket agent look up my number and she couldn't find anything, so she gave me a new member number. Can you have those accounts merged? And while you're at it, see how far back I can get them to count past flights.

ANSWER: 

I called Alaska Airlines and your original mileage number is older than three years old and was discontinued for a long period of inactivity. There is no way to get it re-activated. Your new member number is active and I can call back to add any mileage credit that you’d like me to if you've flown within the past 6 months. 

Annoying tasks? Completed...painlessly! 

Valentime.

I mistakenly called it "Valentime's Day" when I was little. 

Whatever your feelings are about the holiday, it is, in fact, Valen-time.

Weddings & Whiskey & Whatnot.

Fancy Hands customer Karell has an exciting year ahead of her - she’s getting married in August! Her Fancy Hands assistants have been helping her with all of the planning and research that goes along with that, as well as with various other curiosities that have come up! Here’s what Karell has asked lately: 

We're thinking of having our friend be the officiant for our wedding ceremony that might take place in Yonkers, NY. Can you please tell me what requirements they need to be a legal officiant there? Can you especially confirm if a person ordained online is valid to be a legal officiant? 

Can you help me find a summer camp wedding venue in NY, NY, or PA? Please include prices and what's included.

Can you find some inexpensive dance parties in Brooklyn being held for New Year's Eve? Anything with a ticket price of $40 and under. 

Can you find me a good (read: NOT dive) bar near Broadway and Prince Street in Manhattan that serves picklebacks?  

Can you send me some hotels in Yonkers, New York? I need to find some places that would let me block out a set of rooms for wedding guests. They should be hotels with good ratings on Trip Advisor. Please let me know the hotel websites and their price ranges. 

Can you find me free things-to-do/events/cool things happening in NYC from the 19th through the 26th? I’m interested in music, comedy, shows, demonstrations, store openings, anything cultural, interesting or unique. 

Can you please find other places where they sell this flower girl dress? It's sold out at Nordstrom. Or, if you could, find out when it will be back in stock there. Thanks! 

Mind-blowingly great.

Architectural/engineering/construction blogger & podcaster Matt Handal shared his love for Fancy Hands: 

One of the biggest challenges many marketers have is too many things to get done but not enough time to get them done in. And it’s often the “little things” that clutter our to-do list, like setting up appointments, editing word documents, researching information, etc.

But what if you could get just one more task completed per day? How much more productive would you be? How much more valuable would you be to your organization?

Superfan.

Kai Davis is a Fancy Hands power user. Check out his blog post that sings our priases: 

"It was 9am and I had just climbed onto a train to San Sebastian, Spain, with the clothes on my back, with no place to stay and no clue what was waiting for me in San Sebastian.

Three hours earlier, my host family in Madrid woke up to the sound of me running out the door, saying ‘I’m headed to San Sebastian, I’ll be back on Thursday’, with nothing but my iPhone and the clothes on my back. I didn’t even know where I’d be sleeping that night, but I had a secret weapon up my sleeve: The Virtual Assistant service Fancy Hands. 

Just today, I’ve used Fancy Hands to:

-Confirm the hours of a restaurant and make a reservation for later in the week

-Find an auto detailing shop in Honolulu that offers pick-up / drop-off and book an appointment

-Call a medical provider, confirm an appointment, and reschedule it for later in the week

Fancy Hands has been the magic in my pocket for 18+ months. I use them more than any other online service because they — constantly — help me waive goodbye to stress and spend more time on the things I love.

When I had a quick question, I emailed Fancy Hands. (‘Hey, when is the production of Wicked in Honolulu until? How much are tickets?’)

When I needed to book an appointment, I emailed Fancy Hands. (‘Can you call my chiropractor (541.555.5555) and book an appointment for Thursday, Friday, or Saturday? I dropped a jar of Apple Sauce and pulled my back. I know, I’m a goofball.’)

When I was researching an upcoming trip, I emailed Fancy Hands. (‘What hostels are on the North Shore of Oahu?)

When I ripped my favorite pair of pants, I emailed Fancy Hands, and they tracked down a similar replacement style and called the local Gap to confirm they were in stock!

On The Train to San Sebastian

At 9am, I pulled out my iPhone and fired off two quick emails to Fancy Hands:

'Hey Fancy Hands, I just jumped onto a train to San Sebastian. Can you put together a summary of tourist activities I should check out? (museumes, art galleries, aquariums, and hikes are preferred). Oh, and are there any Vegan Restaurants in town?'

'Hey Fancy Hands, I’m headed into San Sebastian. Can you send me links to the three hostels in town with the highest reviews? Thanks!'

90 minutes later, two Fancy Hands assistants sent me back an itinerary for my trip in San Sebastian. Vegan restaurants, hostels and hotels, and tourist sites to see. Everything I’d need for a wonderful trip was there.

When I headed back to Madrid, Fancy Hands put together an itinerary of the sites I should try to see during my last few days in Spain.

I love Fancy Hands because it helps me spend time on the things I want to be doing — exploring a new country, writing, spending time with friends — by taking care of the small tasks that pop up throughout the day."

__________________________________________________________________

Kai wrote a guide book on how to best use Fancy Hands that you can download for free through his website. Why would he do this? Becuase if you sign up for our services through his link, he gets a referral credit. Kai's a smart guy. 

We provide all of our customers with referral links so that they can receive credits when their friends sign up. Word of mouth is a powerful tool in the startup world, and nothing makes us happier than knowing that our customers are so satisfied with our service that they'd recommend us to others! 

Help with the hustle.

 

Our customer Zach Silver wrote a blog post and titled it: 

"Fancy Hands – a service I couldn’t live without."

Zach integrated Fancy Hands assistants into his life, and it has made everything easy breezy in a world of creezy.

('crazy' doesn't rhyme there, just go with it, k?)

Here's what he has to report: 

Thumbs Up.

Have you noticed these "hand-y" icons next to your completed tasks? 

Mother's Helper.

Fancy Hands client Marley is a busy lady. She’s a nanny for big family in Los Angeles. The father in that big family just so happens to be a very successful actor and producer. Famous; that’s what I’m getting at, ya'all. He’s super freaking famous. 

So on top of the high stress that comes with the responsibility of caring for children, Marley also has to dodge paparazzi and fans like Frogger danced between eighteen-wheelers. 

Fancy Hands works really well for someone like Marley, who has research needs on a regular basis, but doesn’t have the time to sit down at the computer for hours a day poking around. 

Here are some requests that she logged with Fancy Hands recently. 

"I’m looking for a variety of activities in or near Maui, HI. Looking for outdoor activities, indoor activities, kid-friendly restaurants and things that shouldn't be missed. We’re traveling with kids from ages 3-9."

"Can you help me find the best-reviewed companies that allow you to make your own holiday cards online? We’d like a folded card with room for at least 4 photos (preferably more)."

"Can you send me upcoming concerts, plays, shows, and special events for children in the Los Angeles area? I’d love to have a handy list of what’s coming up in the next month or two to use for planning purposes."

"I’m planning a birthday party for a 3-year old with a “Yo Gabba Gabba” theme. I’m having a hard time finding places to buy party supplies that are still current and not out of stock. Can you help? Also, I’m looking for a company that can provide a dressed up character of “Muno” in the Los Angeles area. Can you locate that?"

 "Can you help me find some updated medium-to-long hairstyles for women? I just don’t ever have time to look into stuff like this and I need a change that’s in style right now."

Our Fancy Hands love to help Marley’s hands, because hers are full of children! 

Monthly Yearly
Up to 15% off yearly plans

Basic

5

Requests a month
$6/request
-20%

Professional

15

Requests a month
$5/request
-12%

Premier

50

Requests a month
$4/request
-4%
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