Thumbs Up.

Have you noticed these "hand-y" icons next to your completed tasks? 

If you're happy with a task, clicking on the thumbs up is a great way to let your assistant know that you're pleased.

It's the equivalent of tipping them for their work - they're rewarded with bonus points in our internal system. 

Also, if you're unhappy with an assistant's response to one of your requests, don't be shy - let them know! 

We hope you never have a bad experience with your Fancy Hands, but if you do - boom. Let your wrath rain down with the thumbs down option! Ha - okay, just kidding about the wrath part...but do give that a click, then reply and let your assistant know what could be better.

Just as with a full-time employee, sometimes a job isn't completed to your satisfaction the first time around. Your feedback helps your assistant serve you better, and it gives them a second chance to take a crack at making you happy. 

If that doesn't work, please feel free to email a customer service manager at support at fancy hands dot com. 

We love getting emails from you. Check out these happy folks: 

"I think Mandie S. deserves some type of commendation! She was the best at helping me deal with the death of an employee. It was one of my first Fancy Hands requests, and thanks to her, I'm going to be a long time customer. Let me know if there is anything that you or I can do to put a smile on Mandie S.' face." -Patrick  

"Thank you to Audrey F., who tried to cancel a couple of things for me that I've been avoiding for a long, long time. Thank you to Michelle J. who found the perfect birthday presents for my husband. Thank you to Layne M. who has provided a soundtrack (viewtrack?) of sorts to my latest NaNoWriMo attempt. You're all awesome! Thank you so much being there to do the things that I don't have the time or patience to do myself." -Carla 

"Connie O. saved the day for me! She placed 7 different phone calls to post offices looking for a package of mine that had the wrong zip code on it and tracked it down! Without her, it would have been sent back to Singapore and I would have spent another three weeks waiting for re-delivery." -Juliet  

Yay! We love to make your life suck less!  




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