The number of tasks you have remaining is on the dashboard. There's also a history of all your tasks, because history is cool.
You can find out when your subscription will renew at the dashboard. This is also when your task count resets.
Head over to your billing info page and select the plan you want from the drop-down menu. To cancel your account, click on the link "cancel your account." No hard feelings.
Scheduling a task IS free - you won't get charged a task. However, the system doesn't mark these tasks as free until the task has been closed off by our assistants. So chances are it will be marked as free very shortly.
One more important note: scheduling is only free if we end up putting the task on your Google Calendar. This is our way of making sure a request is a scheduling task. So you'll get your task back as long as we put it on your Google calendar. Not sure how to connect your Google Calendar: check out this page.
We do our best to answer every request as quickly as possible. Sometimes it's a few minutes, sometimes a few hours, sometimes a few days. If it's time-sensitive, we'll do our best to accommodate. If you haven't heard from us in a while, check your dashboard to ensure a letter didn't get lost in the mail. Feel free to reply to the auto-responder asking for a status update. If none of that works, email firstname.lastname@example.org and we'll wipe away your tears.
Send us a response to the original task. Let us know you don't need our help. We'll stop helping.
We knew you'd be back. (Okay, not really, but yay!) To re-subscribe, go to the Subscribe page and point at a plan. Welcome back!
A trick question. (It's an illusion, Michael).
How to navigate our request pageSEE HOW
How to call in tasks via telephoneSEE HOW
How to use Fancy Hands to buy things for youSEE HOW
How to get the most out of our Google calendar integrationSEE HOW
How to connect your basecamp account to Fancy HandsSEE HOW
Once you're connected, find out how to assign tasks to Fancy Hands from inside BasecampSEE HOW